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Interaction Designer III
With more than a decade of experience, a skilled UX designer specializing in creating user-friendly solutions for various platforms. Merges visual design proficiency with a deep understanding of interaction design to streamline complex processes and increase user engagement. Excels in guiding diverse teams through exploration, prototyping, and iterative evaluation to deliver measurable results. Expertise includes developing scalable design systems, improving usability, and aligning user needs with business goals. Possesses a strong foundation in responsive design, accessibility, and logical information architecture. In fast-paced environments, consistently delivers polished, strategic designs that support cohesive experiences across web and mobile platforms.
Summary
With more than a decade of experience, a skilled UX designer specializing in creating user-friendly solutions for various platforms. Merges visual design proficiency with a deep understanding of interaction design to streamline complex processes and increase user engagement. Excels in guiding diverse teams through exploration, prototyping, and iterative evaluation to deliver measurable results. Expertise includes developing scalable design systems, improving usability, and aligning user needs with business goals. Possesses a strong foundation in responsive design, accessibility, and logical information architecture. In fast-paced environments, consistently delivers polished, strategic designs that support cohesive experiences across web and mobile platforms.
Experience
Cradlepoint part of Ericsson, Boise, ID | January 2019 - November 2024
Interaction Designer III
Contributed significantly to the UX strategy for the company's SaaS product, NetCloud Manager (NCM). Creating wireframes, user flows, and prototypes, gathering user feedback, and maintaining design system specs. Collaborating cross-functionally with product, engineering, and stakeholders to deliver intuitive user-focused interfaces. Developed, design-solutions that addressed complex problems while aligning with the company's business objectives.
- Designed over 50 unique icons that adhered to Google Material Design guidelines, improving overall Icon consistency across the platform.
- Enhanced the design system specs by adding over 80% of its definitions, usage guidelines, and component specifications, improving clarity and usability for cross-functional teams.
- Received on average “Consistently Exceeds Manager's Expectations" in annual performance reviews for five consecutive years, demonstrating a sustained commitment to excellence and impactful contributions.
Engage Technologies Group, Meridian, ID | May 2018 - January 2019
Graphic Designer/WordPress Developer
Managed the company's WordPress websites with mobile optimization, designed custom graphics and marketing materials, configured Google Analytics, managed CNAME records, and built MMS/SMS drip campaigns. Collaborated with internal teams in weekly strategy meetings to enhance digital experiences and drive project success.
HP, Boise, ID | March 2014 - August 2017
Advanced Interaction Designer
Crafted interactive prototypes from concept sketches to create an intuitive User Experience (UX) aligning with the company’s business practices. Maintained design system specs, created graphics, icons, and images. Collaborated with global engineering teams to implement custom User Interface (UI) elements, address technical requirements, and sync on project goals. Articulated design strategies to stakeholders, ensuring a complete understanding of project objectives.
- Was invited to travel to India for a two-week collaboration with HP’s engineering team.
- Earned a contract extension of over 350%, due to exceptional contributions and continued support for key projects.
Recommendations
Megan Hoff
Manager of User Experience
"Phillip was an invaluable asset to our UX team. He always has a smile for everyone and an easy-going, pleasant personality that makes it impossible to dislike him. He is a team player, is always receptive to feedback and open to discussion. Phillip is very skilled at looking at a problem from the user's perspective and coming up with multiple creative solutions. If you want someone who can think outside of the box, Phillip is your guy.
As a manager, you need to know you can trust the people on your team. Phillip was my #2, right-hand man. I trusted him to run meetings, answer questions and guide the team when I was unavailable.
I watched Phillip grow a lot as a designer and a leader over the years that we worked together. I would hire him again in a heartbeat. I am grateful for the time we got to work together. Snatch him up quick if he is available! This is one of the good ones."
Tim Cerami
Director of User Experience
"I had the pleasure to hire, manage, and work with Phillip during our tenure at Cradlepoint. Phillip was a loyal, dedicated, hard working part of our UX team, taking requirements from product management and building them into workflows that met the use cases, were thoughtfully designed, and aligned with our design system. Phillip was always willing to take a second, or even a third look at doing something, taking advice in stride to explore other possibilities. If you get the chance to work with Phillip, you will find him warm hearted, easy going, always smiling, and pleasurable person to work with. I'd hire him again if that situation ever arose again."
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